Privacy Policy for Bythynnod Bryn Gollen
Last Updated: 21st December 2023
This privacy policy for Bythynnod Bryn Gollen describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you visit our social media channels, contact us, book with us and stay here. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect:
We may collect the following types of personal information:
Contact Information: Your name, date of birth, email address, phone number, and mailing address.
Booking Information: Details related to your holiday cottage booking, including dates of stay, number of guests, and payment information.
Communication Data: Information provided when you contact us through the website, email, or other means.
Usage Data: Information about your use of the website, including pages visited, time spent on the site, and referring pages.
2. How We Use Your Information:
We use the collected information for the following purposes:
Booking Services: To process and manage your holiday cottage bookings.
Communication: To respond to your inquiries and provide customer support.
Improvement of Services: To analyse usage data and improve our website and services.
Marketing: With your consent, we may send you promotional emails about special offers and updates.
3. Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
We may share your information with trusted third-party service providers who assist us in operating the website and providing services to you. We have contracts in place with our third parties, which are designed to help safeguard your personal information. They commit to protect the data they hold on our behalf. The categories of third parties we may share personal information with are as follows:
Data Analytics Services.
Payment Processors, including Bookalet and Stripe.
Property management company, where this applies.
Email and website marketing platforms, such as MailChimp and Wix.
Availability and online booking calendar widgets, such as Bookalet, may track booking information.
We may also need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Compliance: We may disclose your information as required by law or in response to lawful requests by public authorities.
4. Your Choices:
You have the following choices regarding your information:
Access and Correction: You may request access to, correction, or deletion of your personal information by contacting us at bythynnodbryngollen@hotmail.com
Marketing Communications: You can opt-out of receiving marketing communications by following the instructions in the emails we send.
5. Lawful Basis for Processing:
We process your personal data on the basis of the necessity for the performance of a contract (e.g., booking a holiday cottage) and, where applicable, with your explicit consent.
6. Data Subject Rights:
You have the right to access, rectify, and erase your personal data. You may also have the right to object to processing and the right to data portability. To exercise these rights, please contact us at Bythynnod Bryn Gollen, Bryn Gollen Newydd, LLanncerch-y-medd, LL71 7BN or bythynnodbryngollen@hotmail.com
7. Data Security Measures:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
8. Data Retention Periods:
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. Cookies and Tracking Technologies:
Cookies are basically little text files placed on your computer by the websites you visit, and are essential to ensure a website is functioning optimally. Often they contain a unique number which can recognise your computer when you return to a website you’ve been to before. They also collect statistics to ensure maximum site functionality, along with monitoring how well our ads performing. Third party cookies set by Bythynnod Bryn Gollen
Google Analytics
We use Google Analytics to measure how people are using our website via cookies. This information then helps us improve our website for visitors. If you’ve explicitly opted into Google’s data privacy policy, Google will also be able to identify you across multiple devices by associating your IP address with other data they hold, so you can be identified across multiple devices. To refuse the use of cookies, select the appropriate settings on your browser (instructions on how to do this below). There’s also a Google Analytics opt-out browser add-on which is available to install by clicking through to this external link. Installing this add-on will stop the transmission of information generated by cookies regarding your use of any website and of your IP address to Google. Read the Google Analytics privacy policy via this external link
MailChimp
MailChimp is the world’s largest email automation service. We use MailChimp to send out any emails, including newsletters, updates or promotions. We also use MailChimp to store our email list and monitor how recipients are reacting to emails (such as click and open rates) to gauge how we can improve in future. Learn more about MailChimp’s privacy policy by following this external link.
Disable cookies on browsers
If you want to disable cookies on your web browser (such as Google Chrome, Mozilla Firefox, Safari or Internet Explorer), just click the ‘Help’ menu in the toolbar. This should guide you on how to change the settings on your browser, and how to disable cookies completely. For more guidance, click this link to AllAboutCookies.org (external link)
10. Children's Data:
Our services are not intended for children, and we do not knowingly collect or process personal data from individuals under the age of 16 without parental consent.
11. Data Protection Officer (DPO):
If required by the UK GDPR, our designated Data Protection Officer can be contacted at Emma Braithwaite, Bythynnod Bryn Gollen, Bryn Gollen Newydd, LLannerch-y-medd, LL71 7BN or bythynnodbryngollen@hotmail.com
12. Data Breach Notification:
In the event of a data breach, we will notify you and the Information Commissioner's Office (ICO) as required by law.
13. Updates to This Privacy Policy:
We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the policy.
14. Contact Us:
If you have any questions or concerns about this Privacy Policy or your data protection rights, please contact us at Emma Braithwaite, Bythynnod Bryn Gollen, Bryn Gollen Newydd, LLannerch-y-medd, LL71 7BN or bythynnodbryngollen@hotmail.com